DesignAdvertise

Troubleshooting

Platform Status & Limits

System status, uptime, and plan limits reference.

DesignAdvertise is designed for high availability. This page covers how to check system status and understand your plan's usage limits.

Status page

Check real-time system status at status.designadvertise.ai. The status page shows the operational state of all DesignAdvertise services: API, Dashboard, Creative Engine, Analytics Pipeline, and Platform Connections. Subscribe to email or SMS alerts for incidents.

Uptime SLA

  • Starter — 99.5% uptime SLA
  • Growth — 99.9% uptime SLA
  • Enterprise — 99.99% uptime SLA with dedicated support

Plan limits

Feature              Starter     Growth      Enterprise
─────────────────────────────────────────────────────────
Active campaigns     5           50          Unlimited
Creative/month       100         1,000       Unlimited
Connected platforms  2           6           Unlimited
Team members         3           15          Unlimited
API requests/day     10,000      100,000     Unlimited
Audit retention      90 days     2 years     Unlimited
Support              Email       Priority    Dedicated CSM

Checking your usage

View your current usage against plan limits in Settings → Billing → Usage. The usage dashboard shows a breakdown by resource type with trend charts. You'll receive email alerts at 80% and 95% of any limit.

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